Application

Tell us about your CX situation.

This form takes 8 to 10 minutes to complete. Silvia reviews every application personally before a scoping call is scheduled. There is no commitment at this stage.

1
Submit this form
8–10 minutes. Covers your company context, CX situation, and program interest.
2
Silvia reviews within 2 business days
If there is a fit, you receive a Calendly link to book a 30-minute scoping call.
3
Scoping call
Silvia confirms the right starting point: the Sprint, the Accelerator, or neither.
4
Proposal or next step
If fit is confirmed, a scoped proposal follows within 3 business days.
Application form

Your company and CX context

All fields marked with an asterisk are required. Information shared in this form is treated as confidential and used only for fit assessment.

Contact
Company
CX situation
Program interest
Optional. This is reviewed by Silvia personally before the call.
No commitment is made at this stage. Silvia reviews fit and responds within 2 business days. If there is no fit, you will receive a direct response with an honest assessment.
Application received.

Silvia reviews every application personally. You will receive a response within 2 business days. If the fit is confirmed, the next step is a 30-minute scoping call.

Check your inbox for a confirmation email from silvia.montero@customera.cx
If you do not hear back within 2 business days, email info@customera.cx
While you wait, review the full program overview at timetogrow.com
Standard tier
$35,000
USD, Tier A markets. 90-day program.
Full 4-phase program across 90 days
H.E.A.R.T. Framework™ Workbook, client-specific
Executive Scorecard, board-ready
Bi-weekly strategy calls with Silvia
Governance model handoff at close
30-day satisfaction guarantee
Sprint fee credited in full toward the Accelerator on conversion. The Sprint is not an additional cost.
Premium tier
$50,000 — Everything in Standard plus:
6-month post-program advisory retainer
2 additional stakeholder workshops
Priority scheduling
Natural bridge to Fractional CX Leadership
Not ready for the Accelerator?
Start with the CX Diagnostic Sprint
A 2-week diagnostic that validates the gaps before you commit to the full program. The Sprint fee is credited toward the Accelerator on conversion.
Learn about the Sprint
Questions before applying?
Book a 30-minute call directly.
No form needed. If you prefer a conversation first, use Calendly to book a slot with Silvia.
Book a Call via Calendly